CEST --:--
  • FLOW-FELD / STATUS:FLOWING
  • MEASURING MODE:ACTIVE
  • BOTTLENECK:DETECTED

Business processes, measured instead of guessed

We don't guess. We measure.

Quotes, orders, approvals, invoices: Flowrefy measures the processes that run your company. You model a process, simulate it hundreds of times and see which step actually slows you down, priced in euros, as a range rather than a claim.

Scroll — the arithmetic first
  • Four tools, free
  • Result as a range in euros
  • No login
  • Runs locally
Open-plan office: folders with red tabs pile up on one single desk while two colleagues wait beside it. The other desks work without a queue.
At work · The bottleneckThe same picture as above, in an office. The amount of work is not the problem, the one spot everything has to pass is. Fail to measure there and you improve the wrong one.
01 / Method

FLOWREFY isn't a name. It's the method.

Here is the method on an example: a quoting process with six steps. Scroll, and it gets measured and improved step by step.

The method in detail

A quote runs through your company.

Request, capture, costing, approval, quote sent. Everyone knows the process, nobody has measured it. That is where FLOWREFY starts.

FLOW · Measure first

Where does work pile up, where is data retyped by hand, where do people complain? The result is a list of processes worth looking at. No verdict yet, just the candidates.

A list, not a judgement

Each candidate gets a figure: what it costs today, per year, as a range rather than false precision. Only then are the candidates comparable at all.

If it can't be stated in euros, we don't touch it

The process runs hundreds of times in a Monte Carlo simulation. Now it shows which step actually blocks. And that is rarely the one people complain about loudest. This is where it is decided which single bottleneck counts.

The only FLOW step with no free calculator. Here, FlowVisual does the calculation.

REFY · Then refine

Duplicate work, media breaks and waiting loops go first. That costs no licence and works immediately. Automate chaos and you get faster chaos.

Clean-up comes before software

Who decides, who executes, who is merely informed? Most bottlenecks are not capacity problems but unclear responsibility.

One decision, one person

Only now is technology touched: exactly one lever, connecting systems rather than replacing them. Excel stays Excel, SAP stays SAP.

One lever per cycle. Not three.

The same measurement runs again. The result is a before-and-after in euros, and an honest answer about where the bottleneck has moved to.

Fixed price · remote · re-measured

02Why simulate

A process is not a sum.

Step O says we simulate. Here is what that means — and why a spreadsheet cannot do it. Same process, four situations: watch the bottleneck move, and watch whether a person or a system is the limit.

How a simulation works
000/500 runs

Your bottleneck is not a property of the process. It is a property of the situation.

The same five steps, four situations. One run draws one duration per step — one possible day. Five hundred runs make a distribution. Switch the situation and watch the bottleneck move.

Situation

An ordinary month. Nothing unusual happens — which is exactly what every process is designed for.

Last run
  • Capture the order—
  • Technical review—
  • Material / supplier—
  • Approval—
  • Dispatch—
Total duration across 500 runs
Averages added up
Averages added up

3 h 03 min

The figure everyone calculates.

Actually the median

—

In 1 of 10 cases

—

This gap is where deadlines break.

Which step held things up?
  • Capture the order
    0 %
  • Technical review
    0 %
  • Material / supplier
    0 %
  • Approval
    0 %
  • Dispatch
    0 %
A logistics hall at night from above: parcels on several conveyor belts converge at one single station, where they blur into light trails.
Logistics hall · A measurementA measurement is not a snapshot of a moment. Only across many runs does it show where things pile up, for parcels and quotes alike.
05 / Instrument

The instrument. On your machine.

FlowVisual · macOS & Windows

FlowVisual is the tool for the FLOWREFY method. You describe a process once, the way people tell it to you, and get four answers: the process manual with responsibilities (who decides, who does the work, who is kept informed), the workload per role, the business case for automation and AI in hours and euros, and the places where knowledge hangs on a single person. The Monte Carlo stress test shows where the bottleneck is and where it moves next.

FlowVisual — Canvas
FlowVisual: process model with the bottleneck highlighted, on the desktop
  • 01Model
  • 02Domain
  • 03IT
  • 04Management
The capture line

Nobody drags boxes in a workshop. You type while somebody talks — one line per step, Enter for the next. The chain wires itself:

The capture line@role · 20-40min · ?condition · !problem
  1. 01Request arrives
  2. 02Price the quote @sales 20-40min
  3. 03Approval @boss 5min ?above 10k
  4. 04Rework @sales !missing details
4 steps captured
  1. Request arrives
    not stated
  2. Price the quote20–40 min
    @sales
  3. ◇ Approval5 min
    @boss?above 10k
  4. Rework
    @sales!missing details
  1. 01

    Capture

    Describe the process once, the way it’s told in conversation: what happens, who, with what, how often, how long, what goes wrong.

  2. 02

    Calculate

    The Monte Carlo stress test shows the bottleneck and where it moves next, plus the workload per role with the arithmetic.

  3. 03

    Prove

    Manual, business case and work packages as PDF for free; as Word and on your letterhead with Pro.

Runs locally · no cloud · capture, calculate, save and PDF for free

Guide: how to use FlowVisual in 45 minutes
06 / Stance

How we work — and what we leave out to do it.

Three sentences you can hold us to. They can cost us business, and we accept that.

  1. Client logos

    References prove nothing.

    That something worked at another company says nothing about your process. So we don't advertise with other people's mandates and we won't put logos in front of you. Your process gets measured from scratch — it is its own problem, not a repeat.

  2. Lock-in

    Stay because you want to, not because you must.

    We build nothing you cannot run without us. No lock-in, no dependence on systems only we understand. If you leave, it keeps running. If you stay, it is because it pays off — not because you are stuck.

  3. Selling the next phase

    No result, no next step.

    If the measurement shows no worthwhile lever, we say so and stop — instead of selling you the next phase. Two of our sample analyses show what such a result would look like. “Doing nothing” is a result too.

FAQ

Questions you probably have

The calculators on this site are free. They are tools, not consulting. You run them yourself and the number is yours. Our work costs money. How much depends on the scope: one process, one department, or the whole company. We assemble the modules that scope needs and put a fixed price on it, not a day rate. It holds for the agreed scope and for a stated period; if the scope grows, we say so beforehand and not on the invoice. We start against a deposit.

The diagnosis calculates immediately: your most expensive bottleneck, in euros. The sprint takes 3–5 weeks and changes exactly one thing. Afterwards we run the same calculation again. Same formula, new numbers.

No. Excel stays Excel, SAP stays SAP. We connect what is already there. A system change is a separate decision with its own budget. If one is due, we will say so. It is not part of the sprint.

Before we start, the proposal states what each module is meant to achieve: a number, how it is measured, when it is measured. We both sign that, so there is nothing left to interpret afterwards. If the measurement shows no lever worth pulling, we say so and stop. We bill only for the work done up to that point.

Yes. You run the diagnosis yourself, online. We deliver the sprint remotely. We come on site when the process lives at the workbench rather than the screen.

Documents

The method on a single page.

What we measure, what an analysis returns, what it costs and when we advise against it. One sheet, made to be passed to whoever decides.

If you want to know what your process costs: measure it.

Start with the free diagnosis or download FlowVisual. If you want to speak to someone afterwards, we're reachable.

Contact

Remote · fixed price · result in euros